{"id":35448,"date":"2025-07-01T18:36:28","date_gmt":"2025-07-02T01:36:28","guid":{"rendered":"https:\/\/pickupway.com\/?page_id=35448"},"modified":"2026-03-12T09:08:03","modified_gmt":"2026-03-12T16:08:03","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/pickupway.com\/en\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"35448\" class=\"elementor elementor-35448\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-693e83e e-flex e-con-boxed e-con e-parent\" data-id=\"693e83e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16ec912 elementor-widget elementor-widget-html\" data-id=\"16ec912\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>Terms of Service<\/h2>\r\n\r\n<p>Welcome to pickupway.com (hereinafter referred to as the &quot;Website&quot;). These Terms of Service (hereinafter referred to as the &quot;Terms&quot;) apply to your access to and use of the Website and all products and services provided through the Website. By using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website and related services.<\/p>\r\n\r\n<h3>1. Service Content<\/h3>\r\n<p>PickupWay is a customer service brand under Carming INC, providing ground transportation services such as airport transfers, car hire, and tour bus services in Southern California. All services must be booked online through this website and payment must be completed as required.<\/p>\r\n\r\n<h3>2. User Responsibilities<\/h3>\r\n<ul>\r\n  <li>You must provide true, accurate and complete personal information, including name, contact number, pickup and delivery address and itinerary information.<\/li>\r\n  <li>You may not use the Site in any illegal, fraudulent or unauthorized manner.<\/li>\r\n  <li>It is your responsibility to ensure that all order information provided is correct. PickupWay is not responsible for any losses caused by user errors.<\/li>\r\n<\/ul>\r\n\r\n<h3>3. Booking and Payment<\/h3>\r\n<ul>\r\n  <li>All bookings require payment as per the order page instructions.<\/li>\r\n  <li>We support payment methods such as credit cards, debit cards, PayPal, WeChat Pay, and Alipay. Please refer to the checkout page for specific details.<\/li>\r\n  <li>Once payment is completed, you will receive an order confirmation via SMS or email.<\/li>\r\n  <li>Once a driver is successfully arranged, we will provide you with the driver&#039;s name, contact number, license plate number and vehicle information.<\/li>\r\n<\/ul>\r\n\r\n<h3>4. Cancellation and Refund Policy<\/h3>\r\n<ul>\r\n  <li>Cancellation more than 48 hours before departure: 100% of the payment amount will be refunded, but a $10 booking fee and a 5% bank processing fee will be deducted.<\/li>\r\n  <li>Cancellation between 24 and 48 hours prior to departure: 50% of the payment amount will be refunded, minus a $10 booking fee and a 5% bank charge.<\/li>\r\n  <li>Cancellations made less than 24 hours before departure, or last-minute orders (including orders placed within 2 hours before the pick-up\/drop-off time): are non-cancellable and non-refundable.<\/li>\r\n  <li>No refunds will be given for unexplained no-shows.<\/li>\r\n<\/ul>\r\n\r\n<h3>5. SMS Consent and Notification<\/h3>\r\n<p>By submitting an order, filling out a reservation form, requesting a quote, contacting customer service, or otherwise proactively providing your mobile phone number and explicitly agreeing to receive SMS notifications on this website, you consent to receive SMS notifications from PickupWay. These SMS messages may include, but are not limited to, order confirmations, driver information, trip reminders, service updates, customer service replies, and other important notifications directly related to the service you requested.<\/p>\r\n\r\n<p>Message frequency varies. The frequency of text messages may differ depending on your order, service progress, and communication with customer service.<\/p>\r\n\r\n<p>Some text messages may be sent automatically. Depending on your mobile carrier, text message and data charges may apply. PickupWay is not responsible for delays, omissions, or undelivered text messages caused by carrier, network failures, or equipment problems.<\/p>\r\n\r\n<p>You can unsubscribe from SMS at any time by replying &quot;STOP&quot; or replying &quot;HELP&quot; for assistance. You can also send an email to [email address missing]. <a href=\"mailto:info@pickupway.com\">info@pickupway.com<\/a> Contact us.<\/p>\r\n\r\n<p>You agree that receiving SMS messages is not a necessary condition for purchasing services; however, for necessary notifications directly related to service performance, such as order confirmations, driver delivery, and itinerary changes, if you choose not to receive SMS messages, it may affect our ability to provide you with relevant service information in a timely manner.<\/p>\r\n\r\n<h3>6. Privacy and Data Use<\/h3>\r\n<p>We value your privacy. The name, phone number, address, travel information, and other personal data you submit through this website will only be used for processing orders, arranging services, providing customer support, sending necessary notifications, and improving your service experience.<\/p>\r\n\r\n<p>We will not sell or share your mobile phone number or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We will only disclose necessary information to service providers bound by confidentiality obligations, such as payment processing, SMS sending, order dispatching, or driver arrangement, to the extent necessary to complete the service. Under no circumstances will your mobile phone number data be sold or used for advertising or promotional purposes.<\/p>\r\n\r\n<p>For more detailed information on our data processing methods, please see our privacy policy page.<\/p>\r\n\r\n<h3>7. Intellectual Property<\/h3>\r\n<p>This website and all its contents, including but not limited to text, images, trademarks, graphics, icons, audio, video and software, belong to PickupWay or its content providers and are protected by copyright, trademark law and other relevant laws. Without written permission, you are prohibited from copying, modifying, distributing, displaying or using them for commercial purposes.<\/p>\r\n\r\n<h3>8. Disclaimer<\/h3>\r\n<ul>\r\n  <li>PickupWay is committed to providing safe and punctual pick-up and drop-off services, but is not liable for delays or cancellations caused by traffic, weather, road conditions, emergencies, or force majeure.<\/li>\r\n  <li>The information provided on this website is for reference only and may contain technical or typographical errors. We do not guarantee that all information is always absolutely accurate, complete, or up-to-date.<\/li>\r\n<\/ul>\r\n\r\n<h3>9. Limitation of Liability<\/h3>\r\n<p>To the fullest extent permitted by law, PickupWay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of the site or our services, including, but not limited to, lost profits, lost data, business interruption, and the like.<\/p>\r\n\r\n<h3>10. Third-party links<\/h3>\r\n<p>This website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party websites. Users should read their respective terms and policies before visiting any third-party website.<\/p>\r\n\r\n<h3>11. Applicable Law<\/h3>\r\n<p>These Terms shall be governed by and interpreted in accordance with the laws of the State of California, U.S.A. Any disputes arising from these Terms shall be resolved by the courts of competent jurisdiction in Los Angeles County, California.<\/p>\r\n\r\n<h3>12. Terms and Conditions Amendment<\/h3>\r\n<p>We reserve the right to update, modify or replace these Terms at any time. Any changes will be effective immediately after they are posted on this page. By continuing to use this website and our services, you accept the most current version of the Terms.<\/p>\r\n\r\n<h3>13. Contact Us<\/h3>\r\n<p>If you have any questions, complaints or suggestions about these Terms, please contact us via the following methods:<\/p>\r\n<ul>\r\n  <li>Mail:<a href=\"mailto:info@pickupway.com\">info@pickupway.com<\/a><\/li>\r\n  <li>Feedback page:<a href=\"https:\/\/pickupway.com\/en\/fankui\/\" target=\"_blank\">https:\/\/pickupway.com\/fankui\/<\/a><\/li>\r\n<\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms of Service Welcome to pickupway.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35448","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u670d\u52a1\u6761\u6b3e - Pickupway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pickupway.com\/en\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u670d\u52a1\u6761\u6b3e\" \/>\n<meta property=\"og:description\" content=\"\u670d\u52a1\u6761\u6b3e \u6b22\u8fce\u8bbf\u95ee pickupway.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pickupway.com\/en\/terms-of-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Pickupway\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-12T16:08:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pickupway.com\/wp-content\/uploads\/2024\/02\/pexels-photo-10029876.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2250\" \/>\n\t<meta property=\"og:image:height\" content=\"1500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pickupway.com\/terms-of-service\/\",\"url\":\"https:\/\/pickupway.com\/terms-of-service\/\",\"name\":\"\u670d\u52a1\u6761\u6b3e - 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