Privacy Policy

Welcome to pickupway.com (the "Website"). This Privacy Policy explains how we collect, use, store and protect your personal information and what rights you have in relation to it.

Information We Collect

When you visit this website or place an order, make an appointment, etc., we may collect the following information:

  • Device Information: This includes browser type, IP address, time zone, operating system, device type, etc.
  • Cookies information：Used to identify users and improve experience, for more information, please visit www.allaboutcookies.org.
  • Browsing History: Including the pages you viewed, search keywords, access paths, stay time, etc.
  • Order/Form Information: Including name, contact number, email address, pick-up and delivery location and time, etc.

Using Technology

We use the following technologies to automatically collect data:

  • Cookies: Used to store small data files to identify users and preferences.
  • Log files: Record website activities, such as access time, IP, etc.
  • Pixel Tags/Web Beacons: Track usage and conversion effects.

Purpose of use of information

We collect your personal information for the following purposes:

  • Providing and optimizing our transfer services.
  • Identify potential risks and prevent fraud.
  • Analyze user behavior to improve website performance.
  • Carry out marketing activities such as personalized advertising, SMS/email promotion, etc.

Information Sharing

We may share information with the following third parties:

  • Payment Processing: Such as Braintree Payments to process payment information.
  • Analysis tools: Such as Google Analytics, used to analyze visit behavior (for more information, please visit Google Privacy Policy).
  • Legal Compliance: Such as responding to court orders, law enforcement requests.

Behavioral Advertising and Opting Out

We may use your information to display personalized advertising. You can opt-out of targeted advertising:

Do Not Track Mechanism

We currently do not alter our data collection practices when a browser sends a “Do Not Track” signal.

Privacy of Minors

This website is not intended for individuals under the age of 18. If you are a parent and discover that your child has provided information, please contact us to have it deleted.

Data Retention Period

We only retain your information for as long as is reasonably necessary to fulfill the purpose for which it was obtained. Certain order-related information is retained for recordkeeping and audit purposes unless you request deletion.

Your Rights (Applicable in Certain Regions)

You have the right to:

  • Access, modify or delete the personal information we hold about you.
  • Object to or restrict our processing of your information.
  • Request the transfer of information to you or a third party.
  • Withdraw your consent at any time.

To exercise your rights, please contact [email protected] Contact us.

Information Security

We use reasonable technical and organizational measures to protect your information from disclosure, alteration or misuse. If a breach occurs, we will notify you where required by law.

Policy Updates

This Privacy Policy may be updated from time to time due to legal requirements or service changes, so please check it regularly. If there are major changes, we will post a notice in a prominent place on this website.

contact us

If you have any questions, complaints or removal requests, please visit Feedback Page Or email to [email protected].