Terms of Service

Welcome to pickupway.com (hereinafter referred to as the "Website"). These Terms of Service (hereinafter referred to as the "Terms") apply to your access to and use of the Website and all products and services provided through the Website. By using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website and related services.

1. Service Content

PickupWay provides airport transfers, charter buses, tour buses and other ground transportation services in Southern California. All services must be booked and paid for in full online through this website.

2. User Responsibilities

  • You must provide true, accurate and complete personal information, including name, contact number, pickup and delivery address and itinerary information.
  • You may not use the Site in any illegal, fraudulent or unauthorized manner.
  • It is your responsibility to ensure that all order information provided is correct. PickupWay is not responsible for any losses caused by user errors.

3. Booking and Payment

  • All reservations must be fully prepaid.
  • We support payment methods such as credit card, debit card, PayPal, WeChat Pay, Alipay, etc.
  • Once payment is completed, you will receive an order confirmation via SMS or email.
  • Once a driver is successfully arranged, we will provide you with the driver's name, contact number, license plate number and vehicle information.

4. Cancellation and Refund Policy

  • If you cancel more than 24 hours before your scheduled appointment, you will receive a full refund.
  • If you cancel within 24 hours but not less than 4 hours before the scheduled time, the 50% fee will be refunded.
  • No refund will be given if cancelled within 4 hours before the scheduled time.
  • No refunds will be given for unexplained no-shows.

5. SMS and Notifications

When you place an order or fill out a form on this website, you consent to receive text message notifications from PickupWay, including but not limited to order confirmations, driver information, trip reminders and other important service-related notifications. Text messages may be sent by an automated system.

Depending on your mobile phone carrier, text message and data charges may apply. PickupWay is not responsible for delayed, missed, or undelivered text messages due to carrier, network failures, or equipment issues.

You can unsubscribe at any time by replying "STOP" or get help by replying "HELP". You can also contact us by email [email protected] Contact us to unsubscribe.

6. Intellectual Property

This website and all its contents, including but not limited to text, images, trademarks, graphics, icons, audio, video and software, belong to PickupWay or its content providers and are protected by copyright, trademark law and other relevant laws. Without written permission, you are prohibited from copying, modifying, distributing, displaying or using them for commercial purposes.

7. Disclaimer

  • PickupWay is committed to providing safe and punctual pick-up services, but is not responsible for delays or cancellations due to traffic, weather, road conditions, emergencies or force majeure.
  • The information provided on this website is for reference only and may contain technical inaccuracies or typographical errors. The absolute accuracy of the information is not guaranteed.

8. Limitation of Liability

To the fullest extent permitted by law, PickupWay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of the site or our services, including, but not limited to, lost profits, lost data, business interruption, and the like.

9. Third-party links

This website may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of third-party websites.

10. Applicable Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, U.S.A. Any disputes arising from these Terms shall be resolved by the courts of competent jurisdiction in Los Angeles County, California.

11. Changes to the Terms

We reserve the right to update, modify or replace these Terms at any time. Any changes will be effective immediately after they are posted on this page. By continuing to use this website and our services, you accept the most current version of the Terms.

12. Contact Us

If you have any questions, complaints or suggestions about these Terms, please contact us via the following methods: